Buesiness 2.0 on Knowledge Management
"You'd think that most employees understand how their companies make money. You'd think wrong. Therein lie both an enormous problem and an opportunity -- but let me tell you how I got there."
"A clear business model -- "business model" meaning "how we make money." A strategy to implement that model. And knowledge management supporting it as tightly as a Mafia lawyer."
The article lists general favourites like GE. Knowledge management seems like a self fulfilling prophecy "how do you make money" sell consulting, software, services, etc to teach people how to do knowledge management.