I revisited the BRINT site and they claim that "'Why Knowledge Management Systems Fail' was the most popular white paper in recent monthly statistics in the Corporate Computing category."
They're certainly practising what they preach: "The process through which this book [“Knowledge Management and Virtual Organizations”] was born represents an epitome of the theme of the book: more than a hundred persons located in various countries across the world collaborated ‘virtually’ through the Internet and World Wide Web from the beginning to the completion of this knowledge aggregation, validation, sharing, compilation and dissemination process."
http://www.unisysworld.com/monthly/2002/09/km.shtml
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