Wednesday, June 21, 2006

I Will Say This Only Once

Eight barriers to effective listening "By interrupting the speaker before letting her finish, you're essentially saying that you don't value what she's saying. Showing respect to the speaker is a crucial element of good listening."

"Many people have a "messiah complex" and try to fix or rescue other people as a way of feeling fulfilled...Trying to be helpful while listening also implies that you've made certain judgments about the speaker. That can raise emotional barriers to communication, as judgments can sometimes mean that the listener doesn't have complete respect for the speaker."

"Treating discussion as competition is one of the most serious barriers to good listening. It greatly inhibits the listener from stretching and seeing a different point of view. It can also be frustrating for the speaker."
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